Sewell INFINITI of Fort Worth

If I could put more than 5 stars for John Roberts, I absolutely would! We had an exceptional experience with John Roberts as our car salesman. He went above and beyond, making my birthday and our first car purchase as a couple truly special. As a real estate professional, I know the qualities to look for in a salesperson, and John embodied them all. He was professional, honest, and answered all our questions. The best part was the lack of pressure throughout the smooth process. We laughed and had a great time thanks to his kindness and decency. Highly recommend! Not only did John get a sale that day, he also got new friends! Thank you, John!! So if you’re seeing this review, I promise you, he’s the one you’ll want to go see!

I took my Infiniti to Sewell Fort Worth Monday afternoon for a check engine light. They gave me a loaner car that I didn’t even have to ask for, called me that night with an update, then had the car ready by noon the next day. I pulled into the service bay with the loan car. The service advisor, Kendall, promptly came over then brought the paperwork to the car for me to sign. I sat down for exactly 1 minute before my car was pulled around, clean as a whistle and ready to go. This was by far the best service experience I have ever had with any dealership in my life!! They were amazing! Thank you Kendall and thank you Sewell infinity for putting your customers first … amazing experience.

We had a great experience buying from Sewell Infiniti. Everyone was kind and helpful, but Dallas was especially great! He quickly understood what was important to us and readily provided information that we needed. He was knowledgeable about not only the vehicle but also the entire process (both of buying, as well as the after care and service provided by Sewell). We are thrilled with our purchase and are so glad we came!

My name is Marvin and I recently purchased a 2018 Cadillac XT5 from Meagan Flynn. Not only was she very professional, she was very knowledgeable and patient. She gave me my first smooth car buying experience. She is the epitome of Sewell values. By her taking the time to explain every detail and every step, I felt confident in making the purchase at your dealership even though I had 2 other options. Good customer service and transparency are key in this field of work and Meagan displayed those qualities. I will definitely refer my family and friends to this Dealership. Thank you!

The battery was acting weak, so I called & was told to come on in. I arrived & was cordially greeted by Lizzy & shown to the comfortable waiting suite. I managed to get to page 18 of my book when my wife's "courtesy-washed" SUV was finished & ready to roll. The car started fine this morning...no more worries. Another pleasant SEWELL Experience!

Trevor Redman is the DREAM salesperson if you’re a nervous girlie making a ✨big girlie✨ purchase. Trevor handled everything with poise and grace, and made my car buying experience smooth like butter. So grateful for his knowledge and kindness as he helped me find the best deal. He was personable, super straightforward, and explained things so that I felt confident in my choice. Trevor was also training an intern the day I came in, and I was mega impressed with how professional and considerate their interactions were as the intern observed the process. I’ve been in my car for a month now! Everything is running like a dream and I’ve achieved the ultimate aesthetic as I blast my sad girl music through the sunroof 💅🏻. All my dreams have come true thanks to Trevor & the Sewell Team! 🫡

What a truly remarkable experience we had at Sewell Infiniti of Fort Worth! About six weeks ago we stopped in just to take a quick peek at the Q80, but we didn't have time to test drive. The saleman who greeted us, John Roberts, knew we were truly just dashing in and out and that we would not be back until after Christmas. But he took the time to stay with us and answer every question we had. He also directed us to a Q60 to see if that might work for our specific needs. When we returned this past weekend we asked for Mr. Roberts but learned he was out. We were then helped by Olivia Arnott. We ended up working with her for a good two hours, test driving both the Q80 and Q60 and spending time in her office discussing them. We were honest with her that we would also be looking at other vehicles. But she took all the time we needed to answer our questions. While there, we were offered water bottles by the New Car Sales Manager, Allison Buxton, who also spent time addressing our specific lifestyle (we are full time RVers) and helping us think through how to best address them. Before leaving, the GM, Roxanne Morrison, stopped in to say hello. She couldn't have been more pleasant! So the end of the story is, we did not end up buying an Infiniti! But honestly, everyone there had been so friendly, so courteous, so interested in how they could best meet the various requirements we had that we went back in to tell them thank you and let them know that we were going a different direction. We would highly recommend this dealership and did LOVE that Q60!! Mike and Debby Haynie

Just met with a gentleman named Trevor Redman, who was professional and knowledgeable about the full line and specs on the vehicle that I was interested in. Unfortunately the color choices didn't work out, we are keeping in touch and I am considering leasing a vehicle at this location. I found this sales person to not only handle me in a professional manner, he added no pressure of any kind whatsoever, which was greatly appreciated. I highly recommend this dealership for their quality service and the environment and energy they display when dealing with customers.